Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
Privacy policy
Processing Time: the processing time is the time it takes to make your order BEFORE it is shipped out. We design, cut, press and package all orders during this time. by choosing a faster shipping option does not mean your order will be processed faster, it generally means that once your order has been COMPLETED, it will take 'xyz' business days to reach you.
Orders are processed within (7) business days after the payment and custom details are received. you can Send a message if you require a rush on your order. Rush orders can only be accepted if they can be completed in the requested time frame.
ESTIMATED SHIPPING TIMES: Estimated shipping times vary depending on your location and the delivery service you selected at checkout.
all orders will be shipped using canada post. please be advised of the following shipping estimates below
canada wide shipping:
Standard Shipping - 1 to 7 business days
Xpresspost Shipping - 1 to 2 business days
Priority Shipping - 1 business day
USA SHIPPING ESTIMATES:
Standard Shipping (not tracked) - 5 to 8 business days
Xpresspost Shipping - 2 to 3 business days
Expedited Shipping - 4 to 10 business days
Tracked Packet Shipping - 5 to 13 business days
SHIPPING DELAYS/LOST PACKAGE/TRACKING: We are not responsible for orders that arrive late due to weather or the carrier having delayed your package. once an order has been completed and we will always inform our customers that it has been shipped and will include tracking # for your reference.
for USA orders: If you selected standard shipping which is not tracked, we are not responsible for lost or late/delayed deliveries. By selecting this option you assume the risk of not being able to track your package. We highly recommend upgrading your shipping to a tracked option. If however you selected the upgraded tracking option, tracking information will always be provided. We are not responsible for lost packages once Tracking Confirmation states that the package was delivered.
Once your package is delivered with confirmation we can no longer file a claim or redirect the package.
CANCELLATIONS: We accept cancellations within 1 hour of purchase only. Please send us a direct message within 1 hour of purchase if you would like to cancel your order. once we come to an agreement that you would like to cancel your order you will be fully refunded.
After the 1 hour period, all sales are final.
RETURNS/EXCHANGES: All orders are made to order and custom made, we DO not accept returns or exchange. All sales are final.
If a return is honored, the buyer pays for return shipping. A return label will not be provided. A $5 per restocking fee will be withheld from the return total amount for each item that has been opened from its original packaging.
CUSTOM ORDERS & DESIGN PREVIEWS:
If we made a mistake we will send a replacement as soon as possible.
IMPORTANT: To ensure the quickest turnaround time, design previews are not provided for personalized items unless specifically requested in the order notes. If a design preview is requested, it will be sent via Etsy Conversation once we start working on your order. Design previews are only available AFTER the order is submitted.
We use premium vinyl for all of our personalization. we do not offer embroidery. If personalization information such as font type, font finish, or font color is missing, we will complete the order using our default selection. This ensures that there are no delays.
Privacy Settings
Etsy uses cookies and similar technologies to give you a better experience, enabling things like:
basic site functions
ensuring secure, safe transactions
secure account login
remembering account, browser, and regional preferences
Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions.
Always on
Personalized Advertising
To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. Those partners may have their own information they’ve collected about you. Turning off the personalized advertising setting won’t stop you from seeing Etsy ads, but it may make the ads you see less relevant or more repetitive.
Personalized advertising may be considered a “sale” or “sharing” of information under California and other state privacy laws, and you may have a right to opt out. Turning off personalized advertising allows you to exercise your right to opt out. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy.